Cockpit Flights: Flüge clever verkaufen III

Part 3: How to earn money from the after-sales process
Training course only in German!
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Key Information

60 minutes
online
12 participants
After completing all 3 training courses in this series, you will receive the certificate Cockpit Flights: Flüge clever verkaufen

Learning from experts

Claudia Bauer

Flight booking expert

Part 3 from 3

Building on parts 1 and 2, you will become an absolute cockpit professional in the final part of our training series. Get ready for lots of tips and tricks for the "after-sales process".

Target group:
Agencies and counter agents who have taken part in parts 1 and 2 of our training series and want to become cockpit experts.

Your advantage:
More efficiency through more self-service and more quality for your customer advice.

Topics:

  • exclusive bonus campaigns: Additional revenue made easy
  • Edit GDS bookings cryptically thanks to "My GDS"
  • Add and link bookings
  • Splitting bookings
  • PNR history
  • Rebookings and refund requests via Cockpit
  • final Q&A session