Full service

We are here for you - 356 days a year, around the clock. Whether you need emergency assistance, corporate services, group bookings or help with ticketing, refunds and rebooking. 

We are here for you

PERSONAL. COMPETENT.

Ticketing & Fulfilment

Offer your customers something not available on the web: Your knowledge and expertise. Focus on advising, we'll do the rest! 

Our experienced fare specialists can help you with all your bookings. We can help you with complex bookings, complicated fare rules and make sure your customers can rebook without a hitch. 

Group bookings

Benefit from our contacts and experience. We negotiate great deals for your groups. We have the right product for you, from small groups of 10 or more to full charters. 

Our experienced group travel specialists can provide free and binding quotes, handle name changes, issue tickets and answer any questions you may have about group bookings. 

Available for you and your customers 24/7/365

We take care of ticket issues and rebookings outside your office hours.

One call and our emergency service will take care of rebooking, issuing tickets with last-minute departures and everything else your customers need in an emergency on your behalf.

Got any questions?

We look forward to hearing from you.

Happy to help

Econso@aer.de

ALWAYS AT YOUR SIDE

"AERTiCKET's emergency service delivers what it promises. For many years now, we have been able to rely on our business travel customers receiving competent assistance from experienced experts in emergency situations outside our own opening hours. Perfect service 365 days a year - that's a huge relief for us!"

Thomas Osswald, Managing Director at DERPART