Data privacy

Thank you for visiting our website and showing your interest in our company. Your private online security while using our website is a very important subject for us, please note the following information.

AERTiCKET GmbH (referred to hereafter as AERTiCKET), as the provider of the website www.aerticket.de and the data controller, takes data protection very seriously and has designed its website in such a way that as little personal data as necessary is collected, processed and used. Under no circumstances will personal data be rented or sold to third parties for advertising purposes. No personal data will be used for advertising or marketing purposes without the visitor's express consent.

At AERTiCKET, only those persons have access to personal data who need the data for the performance of their duties within the data controller, who are informed about the legal provisions on data protection and who have committed themselves to comply with them in accordance with the applicable legal provisions (Art. 5 of the EU General Data Protection Regulation (EU GDPR). The collection, processing, use and transfer of personal data collected is carried out, in accordance with Art. 6 (1) EU GDPR, only to the extent necessary for the execution of a contractual relationship between AERTiCKET, as the data controller, and the visitor, as the party concerned.

Changes of purpose for data processing and use

As a result of technological improvements and organisational changes in the processing methods used, we reserve the right to make changes to this data protection statement to conform with new technical conditions. We therefore ask you, from time to time, to check AERTiCKET's privacy policy. If you do not agree with the changes made over time, in accordance with Art. 17 EU GDPR, you can request, in writing, the deletion of any data not stored to meet other legal requirements, such as commercial law or fiscal obligations of retention.

Anonymous data collection.

You can visit the website of AERTiCKET without us knowing who you are. We will only know the name of your internet service provider, the website from which you came, and the pages you visit while with us. This information is used for statistical purposes. You as an individual user remain anonymous.

Collection and processing of personal data.

Personal data is only collected if you provide it voluntarily, for example when registering for the newsletter. AERTiCKET will comply with the requirements of Art. 5 and 6 of the EU GDPR. As part of the personalized service of AERTiCKET your registration data will be processed, subject to your consent, for purposes of sending you our newsletter, also to help the design of electronic services. You have the right at any time to withdraw your consent to the storage of your personal data. To do this please send an email to rolf(at)lauser-nhk.de with the subject text "unregister databases".

The processing and use of your personal data is carried out in accordance with the requirements of the EU GDPR.

Export and processing of data to countries outside the European Economic Area.

There is no export of data to countries outside the EEA. Nevertheless, if you are logged into Facebook, personal data can be exported to the USA. For further explanation and to avoid this data export, please read the section "Use of Facebook Social Plugins" of this data protection declaration.
In the context of AERTiCKET’s use of analytics programs, your personal data is not transferred to Google because your IP address is only transmitted anonymously. (Please read the section "Use of analytics programs" in this data protection declaration.)

Use and disclosure of personal data.

Personal data that is collected while using the websites of AERTiCKET is strictly only used for contract execution and the handling of your requests. In addition, we only use your data for advertising and market research needs and to help design the electronic services of the AERTiCKET Group with your consent. The use of your personal data for the delivery of tailored advertising is also subject to your consent. Since consent to the use of your data for the aforementioned purposes may involve the transfer of your data to companies within the AERTiCKET group and to AERTiCKET partners you have selected, your data may also be passed on to these parties. The data is not passed on to other third parties. Your consent can of course be withdrawn at any time.

External Links.

For your information, some of our pages contain links to other sites. Where this is not obvious, we would like to point out that these are external links. AERTiCKET has no influence on the content and design of these other providers. The guarantees of this data protection statement naturally do not therefore apply to these external links.

Use of Cookies.

AERTiCKET uses "cookies" to help to optimise and improve the customer’s online experience.
A cookie is a text file that is either temporarily stored in computer memory ("session" cookie) or stored on the hard disk ("persistent" cookie). Cookies contain e.g. information about previous requests by the user on our server or information on which offers have been accessed. Cookies are not used to run programs or deliver viruses to your computer. The main purpose of cookies is to provide the customer with as convenient a service as possible.
AERTiCKET uses session cookies and persistent cookies.

Session Cookies.
AERTiCKET uses mostly "session cookies" which are not stored on the customers’ hard drive and are deleted when the browser session is ended. Session cookies are used here for login authentication and for load balancing (balancing the system load).

Persistent Cookies.
AERTiCKET’s websites also use "persistent cookies" to store the personal settings that the individual customer enters when using the Services offered by AERTiCKET in order to personalise and improve the service. Through the use of the persistent cookies your personal settings for the website are activated at login. In addition, the service providers contracted by AERTiCKET to provide analysis of user behaviour, use persistent cookies to recognize repeat users. These services store the data transmitted by the cookie exclusively anonymously. There is no assignment to the IP address of the customer.

Avoidance of cookies.
The customer always has the option to reject the cookie settings. This is usually done by selecting the appropriate option in your browser settings or additional programs. Further details can be found in the Help function of the browser the customer is using. If the customer decides to reject the use of cookies, this can reduce the range of services provided by AERTiCKET and have a noticeable negative impact on the use of services.

Use of analysis programs.

AERTiCKET carries out analysis, or has it carried out by trusted partners, of the behaviour of its customers while using its services. To this end anonymous or pseudonymiseduser profiles are created. The creation of user profiles is for the sole purpose of constantly improving the service of AERTiCKET.
AERTiCKET uses in the web analytics, Google Analytics, a web analytics service provided by Google Inc. ("Google"), whereby AERTiCKET uses Google Analytics with the extension "_anonymizeIp ()", which only processes IP addresses in a shortened form to exclude a direct relationship to a person. You may disable this level of data collection by going directly to Google

Google requires its users, such as AERTiCKET, to use the following information in its privacy policy. AERTiCKET meets this demand by reproducing the following text:

"Google Analytics uses 'cookies', text files that are stored on your computer and allow an analysis of the use of the website. The information produced by the cookie about your use of this website (including your IP address) are transferred to a Google server in the U.S. and stored there. Google will use this information to evaluate your use of the website, compiling reports on website activity for website operators and providing other website activity and internet related services. In addition, Google may also transfer this information to third parties, where required by law or if third parties process the information on behalf of Google. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, but we point out that you may not be able use all the features of this website in this case. By using this site, you agree to the processing of data about you by Google in the manner described above and for the purpose."

 

Further information and contacts.

If you have any further questions on the topic of "Privacy at AERTiCKET", please contact our Privacy Officer. You can find out which of your data we have stored. In addition, you can get information and ask for the deletion and correction of your data. Suggestions are also welcome at any time by letter or email to:

Prof. Dr. Rolf Lauser
Datenschutzbeauftragter
Dr. Gerhard-Hanke-Weg 31
D-85221 Dachau

email: rolf(at)lauser-nhk.de