Our company
AERTiCKET is a consolidator or airline ticket wholesaler – and the largest independent company in this sector in Germany with 168 employees in 2009. A total of more than 15 subsidiaries and associated companies belong to our group of companies.
Our core business is air ticket wholesaling. Independent travel agencies, chains and co-operations as well as a growing number of Internet portals purchase their flight tickets from AERTiCKET AG at net and nego fares, thus benefitting from the favorable purchase prices which we have been able to negotiate with the airlines for our customers.
In the technology field of business AERTiCKET has successfully worked on developing innovative and technical solutions for the variety of requirements in the travel market and on extending its range of service tools for its customers.
In its Fulfillment business area, AERTiCKET offers competent all-round customer services for travel portals, thanks to its highly trained travel sales professionals, via its subsidiary FlightOne Reiseservice GmbH.
Our employees
AERTiCKET AG has flat hierarchies and direct communication channels. Our highly-trained employees are given a great deal of room to maneuver in their work.
We are a service company. The quality of the services rendered depends to a high degree on our employees, since their work - which is oriented towards our customers and services - guarantees the growth and success of our company.
We consider the motivation of our employees and their commitment to our company to be an essential pillar of our corporate culture. For some years now, AERTiCKET AG has used the services of external companies to carry out regular surveys of employee satisfaction. The result of one such inquiry in 2009 shows that our employees think that their jobs are safe despite the crisis, and the working atmosphere and team atmosphere have further improved; they also perceived their work was challenging in a positive sense, saw their career opportunities as being good, and regarded the opportunities for further training to be very positive. In short, the overall employee satisfaction has maintained a very high level.
We are proud of that and we will continue working on it together, because our young, well-trained and highly motivated team forms the basis for the above-average growth of our company.
What we offer
Healthy through day-to-day work
We attach great importance to our employees‘ health. In cooperation with health insurance companies, the trade association and a work safety company we provide information seminars about prevention during working hours, and we train first aid helpers, organize eye tests and protective vaccination. In addition, a professional masseur comes to the company twice a week, and all employees can make use of her services at a favorable price.
We employ a cook so that all Berlin members of staff and visitors can enjoy a nice and healthy lunch at a good price. The employees in our branches receive corresponding food vouchers for restaurants nearby.
Profession and family
Anyone with children is familiar with the challenge: finding a day care center in the first place, finding a good day care center, coming to terms with absurd opening hours or closing times for weeks during summer - the list of parental challenges is endless. In order to reconcile work and family life parents have to rely on professional child care and flexible opening times of nurseries and play schools.
We want our employees' children to be well looked after from the very beginning. In cooperation with the nonprofit INA.KINDERGARTEN GmbH we offer 4 - 10 children each year the opportunity to visit day care in one of the 19 INA kindergartens in Berlin. We support the ambitious educational work of this care center by donating 150 € per month for every accommodated child.
Profession and commitment
AERTiCKET AG allows its employees to balance family needs and personal interests with professional requirements by providing a very flexible annual working model. This means that returning to work after parental leave takes place in a smooth and flexible way. Thanks to our sabbatical, every employee can arrange a leave from work for a period of one to twelve months.
Employees make use of this opportunity for several reasons – for example, longer travel or stays abroad, studies, further training or extension of parental leave. And the number of employees making use of the sabbatical is increasing every year.
Further training
Our members of staff are the potential we are proud of. Therefore, it is very important to us to give them the opportunity to intensify, extend or renew their knowledge, skills and competences.
We regularly offer our team and branch managers the opportunity to attend further training and leadership seminars. In addition, we provide coaching for senior members of staff from the different company areas to promote cross-departmental thinking and acting.
Corporate culture
Doing better together
Corporate culture is considered by AERTiCKET AG as a culture of openness and the highest degree of transparency. This means, a culture that not only allows but encourages every employee to bring new ideas into the company.
This applies both to the professional level and to the way we deal with one another.
We welcome and support the active commitment of our employees. The company has made every endeavor to support the organizing of regular social team evenings, barbecues and joint cooking evenings, bike tours, bowling evenings and table football tournaments for years. Since 2009, the company-internal group ‘AER Runner’ has been active and, after collective preparation, has successfully participated several times in Berlin company runs.
Our company outing, the annual “target reaching party“ and the Christmas party also form integral parts of our corporate culture. We continue to offer regular joint film screenings with follow-up discussions, discussion and information events as well as joint visits to concerts, movies and museums for all employees.
Our Team participated at the "Berliner Firmenlauf" in 2011
